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E-MAIL SETUP INSTRUCTIONS - OUTLOOK

If using the Wizard setup or the instructions below, you will need to know these four things in advance:

  • User Name: name.yourdomain (name as used in the first part of your e-mail address, the part before @)
  • Password: ****** (the password we assign) - The password can be changed to any password you want to use, but we need to change it on the server to match - so let us know if you need to change it.
  • Mail Servers: mail.wordwebdesign.com. Use this for both the incoming & outgoing mail servers (POP & SMTP)
  • Ports: Incoming will default to 995 when you check the box for server requires SSL. Outgoing needs to be manually set to 587 - This is an advanced setting under Account Properties. Choose STARTTLS for the type of encryption.

E-mail accounts are 'standard' POP3 accounts. Please contact us for setup on Microsoft Exchange Servers, or for IMAP options.

Note these directions are for one of the newer versions of Outlook. Older instructions are also available: Outlook 2010-2013, and the older Outlook Express.

STEP 1

Open Outlook and click the File button in the upper-left hand corner.

Outlook email setup

STEP 2

In the Info tab, click the Add Account button under Account Information.

step 2

STEP 3

Check the Manual setup or additional server types button and click Next.

step 3

STEP 4

Check the POP or IMAP button and click Next.

step 4

STEP 5

Fill out all the fields on the POP and IMAP Account Settings page. Under Your Name, enter your name as you’d like it to appear on the email. Under Email Address, enter your email address. Choose POP3 for the Account Type. Set both the Incoming and Outgoing Mail Server fields to mail.wordwebdesign.com. The User Name field under Logon Information should be set to your email prefix, a period, and your domain (ex.: test@mycmlc.com becomes test.mycmlc), with your password in the field below it. Also, check the Remember Password box. Then, in the bottom-right hand corner, click More Settingsā€¦

step 5

STEP 6

Under Mail Account, enter a name for your account that will show in Outlook when browsing your accounts. Then click on the Outgoing Server tab.

step 6

STEP 7

On the Outgoing Server tab, check the My Outgoing Server (SMTP) Requires Authentication box. Then click the Advanced tab.

step 7

STEP 8

Set the Incoming Server (POP3) to 995, checking the box below it requiring encrypted connections. Then set the Outgoing Server (SMTP) to 587, setting the dropdown box just below that to TLS. Uncheck the box that reads Leave A Copy Of Messages On The Server. Then click OK.

step 8

STEP 9

Click Next on the POP and IMAP Account Settings. A window titled Test Account Settings will come up to make sure that your provided information is correct. Note: sometimes the test will fail even when you entered everything perfectly! This is a bug in the Outlook connection profile. If you receive an error telling you that you cannot connect, close the window with the Close button and try testing again. If after three tests it doesn’t work, ensure your provided information is entered correctly (password mismatch, email spelling error, etc.)

step 9

STEP 10

If the test was successful, you’ll be taken to a final page telling you your account is up and running. Click Finish.

step 10

STEP 11

You’ll be taken to the main page where you can now begin using your new setup email account!

step 11

Questions? Call us at 503-869-4970.

Thank you for choosing WORD Web Design for your e-mail needs.

 

Call us today at 503-869-4970 to schedule a free consultation, or
complete our convenient online Request for Quotation form.

 

 

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